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#11
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ami B cashbox
On Apr 20, 11:09*pm, John Robertson wrote:
Alan Hood wrote: 'Rob in NYC[_2_ Wrote: ;680101']On Apr 19, 9:00*pm, Tony Miklos wrote:- On 4/19/2011 12:53 PM, John Robertson wrote: - Alan Hood wrote:- em pinball;679902 Wrote: i dont have a key to the cash box. theres no number i can see on it. did they make a master key for it or do i have to drill it out to get it open. im talking about the cash drawer located on the bottom of the cabinet. thanks norm-- -- Hi Norm,-- -- No cash box locks were always none standard. If your jukebox has an access panel on the back of the jukebox you may be able to open the box from the back by removing the nut off of the back of the lock. If it is a sealed cash box then drill through the center of the lock with a small pilot drill and then go through with a 1/4 inch drill. The door should then come open.-- -- Regards Alan Hood ami-man UK-- - As Alan says cash box locks (and keys) were unique to each individual machine, whereas the cabinet locks were (and still are) standard for a-- That last statement is exactly why I don't do service on anything but my locations. I did go a few times to help a older friend when he had a hard time with a machine in someone's home. *It was always the same depressing situation; filthy derelict machines that looked like they were bought right of of location..or some barn. *After getting nicotine, old grease and mouse dropping on *your hands you appraise the owner that the unit needs *complete restoration..by someone else, and that there are other issues that will cause it to fail eventually. A week or so later my old friend gets a call from a person saying: "i thought you fixed it" in an accusatory tone. Assholes. I went with him when he went back to one such situation. It was an AY100 or 160 Nothing had ever been rebuilt. The amp's bias supply had failed taking out the main amp fuse and probably wearing the 6973 finals, the mech bucked due to a worn clutch member (and that ten-ton mech cover) etc. When my old friend Bill pointed out all the problems, the asshole started acting as though he was trying to cheat him and that it must be just a "simple adjustment, I mean these things are built for bars". *I closed my briefcase with the schematics and some tools and said to Bill, "that's enough of this idiot" and told him to come with me if he wanted. As we were leaving the guy asked "can you atleast name someone else (to fix it)" I said I didn't have anyone I disliked enough to give them that machine to work on. *That was the third and last home call for me. A few times a year one of my retro locations will give my number out (against my wishes) and I'll have a message on my machine from someone who has a machine "just like the one at xxxx Diner" *and "I'm. sure it is a simple thing" One guy said "you are my last hope, the guy who used to fix it for me had cancer and died" No mas. Rob -- number of years. This enabled the route man to change the records, but would have no access to the cash, and the cashout person (a trusted employee or the owner) would be the only person with easy access to the money.- - John :-#)#- But John, don't you have one of those master keys that open every pinball made? *;-) *How many times have you heard that one! *I've even had customers argue with me about it that I wouldn't have had to charge them for drilling out the old lock and installing a new one if only I had the master key like I should. *Sigh. Tony- Hi John, How true, it seems the more we do for some of these people the worse it gets and it comes to the time when the tool case is closed and we just get back into our cars. After saying that anyone who has done any route work is normally calm and it takes a lot to get them going, I did it for around 18 years until I surrendered our Gaming Licence. Now just do bench work, much better. Regards Alan Alan Hood ami-man UK I am surprised by all the horror stories you guys have - I've been doing home repairs in Vancouver, BC since the 1970s and have never had a customer treat me or any of my staff like that. I have two full-time employees and three part-timers and about all we do is fix pins, vids, and jukes and sell them. Our current wait-list for repairs is about 80 some folks who all understand it may be a month or two before we can get to them. We explain that we only warranty what we replace, however we do make an strong effort to get back to the house even if something has gone wrong that we figure is unlikely to be our fault. We explain to the customer what we did and what we found and charge them a bit more if it is unrelated to our previous work, or absorb the labour cost if the repair guy figures he should have caught it the first time. We normally charge for the extra parts though. We're a member of the BBB and had 77 on-line enquiries about our firm last year (we are listed there as A+ with no claims, etc in the past three years) - have been a member for many years, mostly for the credit card discounts, but also for the help they will offer if you ever have trouble - which we have never called them on, nor has a customer ever filed with them against us. John, I think that in your case it has more to do with Canadians being gemerally more civil to one-another than the some of the dog-eat-dog Americans. That having been said, I have sold approx 17 machines during the late 80s thru 2002. A total of four service calls on them and all were friendly encounters. One machine in 1992, an AMI J-200 went to a family in Queens NY . Their young son got into it and used it as a record player operated it manually and broke a tonearm wire. It had been given my mod of counterweight and Pickering V-15 cart. They were so nice that I refused to charge but they insisted in at least taking me to dinner and driving me home to Manhattan. All of the machines that I sold were fully rebuilt and went out through an antique/collectibles dealer at frankly a premium price, that may have something to do with my personally good experiences vs. those that sold to filthy machines to low grade mooks....and maybe it was just luck.- It's truly heartening to read of someone who is still willing to keep these old relics going....the number is dwindling and without technicians it will hasten the end of the hobby. This past night I visited a location of mine in Bergen Co NJ. It has a 201 w/11 boxes. While there a group of four middle-aged people came in and after seeing me opening the boxes, one approached me and started asking questions, I am known for ignoring people but not if they are nice. Turned out that they had bought a retro diner in NJ (even though they live not far from me in NYC) and had been trying "for 6 months" to find someone who'll give them and old, or old-style jukebox and wallboxes. Apparently, the place they bought had old Rowe WR-series but they had been removed before they bought the place. I told them frankly, but nicely that I was not interested in doing a place so far from NYC (it's about and hour drive) but we talked and I explained how the financials worked and gave them a couple of large op's names over there. I also advised them not to go ahead and buy a used machine they they were considering. Realistically, there chances of getting someone to do a full wallbox install these days in this area is slim, most diners are removing them when they renovate because the old guys are gone and the younger op's want no part of them. I doubt these folks really know what they have gotten themselves into by buying a large diner in an area with fairly high median age...but they'll learn soon enough. Rob My staff are fairly well paid and they all enjoy working at the shop - now I wish I could take home more $$, but I make enough for my needs and I have a place to tinker on my projects...works for me! As I say, not sure why we don't have much in the way of problems (the odd jerk, but we can handle them), maybe we are just lucky. John :-#)# -- * * (Please post followups or tech enquiries to the newsgroup) * John's Jukes Ltd. 2343 Main St., Vancouver, BC, Canada V5T 3C9 * Call (604)872-5757 or Fax 872-2010 (Pinballs, Jukes, Video Games) * * * * * * * * * * *www.flippers.com * * * *"Old pinballers never die, they just flip out." |
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#12
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ami B cashbox
I am surprised by all the horror stories you guys have - I've been doing home repairs in Vancouver, BC since the 1970s and have never had a customer treat me or any of my staff like that. I have two full-time employees and three part-timers and about all we do is fix pins, vids, and jukes and sell them. Our current wait-list for repairs is about 80 some folks who all understand it may be a month or two before we can get to them. We explain that we only warranty what we replace, however we do make an strong effort to get back to the house even if something has gone wrong that we figure is unlikely to be our fault. We explain to the customer what we did and what we found and charge them a bit more if it is unrelated to our previous work, or absorb the labour cost if the repair guy figures he should have caught it the first time. We normally charge for the extra parts though. We're a member of the BBB and had 77 on-line enquiries about our firm last year (we are listed there as A+ with no claims, etc in the past three years) - have been a member for many years, mostly for the credit card discounts, but also for the help they will offer if you ever have trouble - which we have never called them on, nor has a customer ever filed with them against us. My staff are fairly well paid and they all enjoy working at the shop - now I wish I could take home more $$, but I make enough for my needs and I have a place to tinker on my projects...works for me! As I say, not sure why we don't have much in the way of problems (the odd jerk, but we can handle them), maybe we are just lucky. John :-#)# -- * * (Please post followups or tech enquiries to the newsgroup) * John's Jukes Ltd. 2343 Main St., Vancouver, BC, Canada V5T 3C9 * Call (604)872-5757 or Fax 872-2010 (Pinballs, Jukes, Video Games) * * * * * * * * * * *www.flippers.com * * * *"Old pinballers never die, they just flip out." I also admit that home repairs have not all been as bad as with that individual I posted about earlier. I should also state that this guy had just moved here from England, bringing the machine with him so he was not an Australian. I have done probably another 20 or so "home" or "3rd party" jobs in recent years, mostly on R84 up and CD jukes without having any problems. Most have been referred to me from the Australian AMI importer/ distributor. Most are quite happy to have someone to fix the gear. In these cases they have been shipped to me, then shipped back repaired due to distance. These are not so bad though, as I have lots of parts for them still and a lot of experience, having operated large numbers of these machines commercially years ago and fixing for other operators in the area who I got on well with (and who had ROWE). A lot of the problem now is the matter of the time it takes, what you have to charge to fix a machine that the person is not earning an income from (home use) and factors like that. The court case and the blatant lies that were told (but weren't a problem, as there was a witness to most of it so it wasn't as bad a problem as it sounds) that I had to waste time defending was just the icing on the cake, that became the final straw for me. One day I might post some of the documentation relating to the repair and resultant ****fight. |
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